2023 Yellow Book: Advocates / Ombudsman (Elder)


Long-term-care ombudsmen are advocates for residents in nursing homes and assisted living facilities. Ombudsman may also investigate and attempt to resolve complaints made by or on behalf of residents of nursing facilities, residential care homes, assisted living facilities and other supervised living facilities for older adults.

Ombudsmen also advocate for the quality of life, health, safety, welfare and rights of residents; and monitor laws, regulations and policies that affect those who live in long-term-care facilities.

AARP COLORADO

AARP NATIONAL

  • (888) 687-2277
  • 601 E St NW, Washington, DC 20049
  • www.aarp.org

ADMINISTRATION FOR COMMUNITY LIVING (ACL)

  • (800) 677-1116
  • Eldercare Locator: (202) 401-4634
  • 330 C St SW, Washington, DC 20201
  • www.acl.gov

AMERICAN CIVIL LIBERTIES UNION (ACLU) COLORADO

ASPEN MINE CENTER

COLORADO STATE LONG-TERM CARE OMBUDSMAN

DISABILITY LAW COLORADO

  • (800) 288-1376
  • (303) 722-0300
  • 455 Sherman St, #130, Denver, CO 80203
  • www.disabilitylawco.org
  • Specializing in civil rights and discrimination issues in areas such as special education, housing, employment, long term care and voting rights for persons with disabilities.

LIFE CARE SOLUTIONS

OMBUDSMAN FOR MEDICAID MANAGED CARE

  • (877) 435-7123
  • (303) 830-3560
  • 4500 Cherry Creek S Dr, #201, Glendale, CO 80246
  • Help123@maximus.com

OMBUDSMAN-NATIONWIDE LOCATOR

OMBUDSMAN FOR LONG-TERM CARE, PPACG AAA

  • (719) 301-6388
  • 14 S Chestnut St, Colorado Springs, CO 80905
  • www.ppacg.org/aging
  • Provides education and consultation about accessing long-term care. Advocates for residents of assisted living and nursing home facilities.

PACE OMBUDSMAN

PIKES PEAK ELDER JUSTICE CENTER

SENIOR INFORMATION AND ASSISTANCE, PPACG AAA

SENIORCARE LLC

  • (719) 440-3426
  • PO Box 38422, Colorado Springs, CO 80937
  • www.seniorcarellc.org
  • Care Management, guardianship, assessment and advocacy, assist families of seniors.

VICTIM ADVOCACY UNIT (COLORADO SPRINGS POLICE DEPARTMENT)